Privacy Policy

At Animal Hope Foundation India, protecting the trust, personal information, and privacy of our donors, volunteers, adopters, and animal welfare supporters is one of our highest operational priorities.

This Privacy Policy outlines how we collect, handle, store, and safeguard your data across our website (animalhopefoundation.in), payment gateways, rescue dispatch services, and donor verification platforms.

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1. Information We Collect

We only collect personal information necessary to fulfill our sanctuary operations, process financial contributions, issue official 80G tax exemption certificates, and coordinate emergency stray rescue dispatches:

• Donor Information: Full Name, Email Address, Phone Number, Mailing Address, and PAN Card Number (required under Indian Income Tax Act regulations for 80G receipts).
• Adoption & Sponsorship Data: Applicant contact information, housing details, pet experience, and virtual sponsorship preferences.
• Rescue Report Submissions: Incident location data, caller contact information, and rescue scene photographs.
• Technical Log Data: IP Address, browser type, device information, and security honeypot telemetry used strictly for fraud prevention.

2. How We Use Your Information

Your data is handled strictly for legitimate non-profit shelter activities:

• Processing voluntary financial donations and generating instant e-receipts.
• Issuing annual 80G tax exemption documentation.
• Dispatching 24/7 mobile ambulances to reported stray rescue cases.
• Communicating sanctuary progress reports, monthly feed updates, and virtual adoption certificates.
• Preventing fraudulent transactions and ensuring web platform integrity.

3. Payment Gateway Security

Financial safety is guaranteed. We do NOT store or handle sensitive debit/credit card details, UPI PINs, or banking credentials on our local servers.

All online transactions are processed through Razorpay Payment Gateway using 256-bit SSL encryption adhering to PCI-DSS Level 1 compliance standard.

4. Data Sharing & Non-Disclosure

We maintain a strict zero-spam, non-commercial policy:

• We do NOT sell, trade, rent, or lease donor lists or personal information to any commercial third parties.
• Data may only be shared with authorized statutory bodies (e.g. Income Tax Department of India) as required by law for 80G compliance filings.

5. Cookies & Analytics

Our website uses minimal essential session cookies to remember donation form states, preserve security CSRF tokens, and optimize page load speeds. You may disable cookies in your browser settings without affecting core site browsing.

6. Your Data Rights & Contact

You have full control over your personal information. You may request to inspect, update, or remove your contact data from our update lists at any time.